On Wednesday, October 18th, our local technical support line will be unavailable from 10:00 AM to 4:00 PM. Should you require technical assistance during this time, please call 978-657-7779. Our team will redirect your call to a dedicated support line by brand.

S. G. Torrice Sales Support

new sales support

The S. G. Torrice sales team consists of more than 25 members between our Inside Sales and Outside Sales teams.

Our outside sales staff (Territory Managers) are experts in the equipment brands we offer - Trane, American Standard Heating & Air Conditioning, Mitsubishi Electric Heating & Air Conditioning, RunTru by Trane and more. Their expertise on the equipment and parts we carry will help you make informed decisions on your next job. This team has more than 250 years of collective experience in the HVAC industry, bringing unique experiences and knowledge to our dealers. These Territory Managers are on the road visiting dealers, job sites and others every day. This means they are just a call or email away from providing you help.

The company’s field sales staff is supported by an impressive Inside Sales team who responds to customer calls from 7:00 am to 5:00 pm. This group uses its wealth of product knowledge and experience to serve our dealers. These individuals provide product pricing information and technical specifications as needed. They also coordinate and expedite deliveries in conjunction with warehouse management.

We have also partnered with PartsRunner to help facilitate dealers looking to have their parts delivered to the job site rather than coming to the branch.